FAQ

Exportable Billing Charges and issue
The billing date shown on your invoice starts the day you subscribe to any of the plans in Exportable. Exportable fees are charged on the standard 30-da...
Tue, 31 Dec, 2019 at 4:07 PM
How to export single order?
To export a single order, please follow these steps: 1. Navigate to your Orders page on your Shopify admin page. 2. Click on the order that you wish to ex...
Tue, 31 Dec, 2019 at 4:09 PM
Failed to upload file: service name too long
If encounter the error Failed to upload file: service name too long, it means that the FTP host or URL is invalid. Solution: Please make sure that t...
Thu, 4 Mar, 2021 at 9:57 AM
Private Channel Slack
Exportible can work with private channels but must invite the app to the channel. Please invite the app the channel. 1. Type /invite @Exportible in the...
Fri, 13 Aug, 2021 at 2:45 PM